Privacy Policy
Last updated: February 1, 2026
1. Your Privacy Matters
At PetPriceHero, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our application.
2. Information We Collect
We collect information that you provide directly to us, such as:
- Pet profiles (names, breeds, ages, medical records)
- Expense records and budget data
- Event and appointment details
- Account information (email address)
Technical Data: We use third-party services, including Google Firebase and Google Analytics, which may collect information such as your device ID, IP address, and app usage patterns.
Cookies: We use a single functional cookie to remember your language preferences. No advertising or tracking cookies are used by PetPriceHero directly.
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process your transactions and manage your budget data
- Send you reminders for pet events and appointments
- Respond to your comments and questions
4. Data Retention & Deletion
Retention: We retain your pet profiles and records for as long as your account is active. If you choose to delete your account, all associated data will be removed from our active databases within 30 days (though some data may remain in encrypted backups for up to 180 days per Firebase's standard security protocols).
Your Rights: You have the right to access, export, or delete your data at any time via the app settings.
5. Children’s Privacy
Our services are not directed to individuals under the age of 13 (or 16 in the EU). We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information and terminate the account.
6. Third-Party Service Providers
We share information with service providers that perform services for us, specifically:
- Google Firebase: For data storage and user authentication.
- Google Analytics: To help us understand app usage.
These providers are prohibited from using your data for any purpose other than providing these services to us.
7. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at support@petpricehero.com.